- Use basic computer
technology to process enterprise and customer data in a call centre
- Use Specific enterprise
systems to satisfy customer reuirements .
- Provide quality customer
- Provide Support and
Assistance to customers on matters relating to particular products
exclusive work area to suit the workings of a call centre , fully
air-conditioned premises, work
cubicles and bright interiors .
comprises of a Pentium based, Dialer enabled computer system.
Telecommunications technology with Digital PRI phonelines in receiving
incoming and making outgoing calls in the call centre environment
devices are used for securing the network .
SQL Based collection software, developed in-house for effective
branches have Online Connectivity and have state-of-art communications
facilities. This facilitates speedy transfer of information .