Covering the full spectrum of Business Process Services and driving lasting improvement in performance through hybrid end to end models.
Helping Insurance companies lead the wave of innovation in managing Business Process Services and create value in an increasingly digital world.
Partnering telecom operators navigate a rapidly changing competitive landscape by creating stronger customer-lifetime value through efficient Business Process Services.
Creating experiences that our clients want to engage in by optimizing Business Process Services while enhancing customer experience for a gratifying hospitality experience.
Managing all aspects of the customer lifecycle effectively for consumers, dealers and contractors with cost efficiency and digital transformation.
We optimize and deliver seamlessly managing changing preferences of your customers and build solutions that are fast, agile and sustainable, which help to enhance loyalty.
Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our experts enables us to deliver agile operations through focused Business Process Services.
In the wake of COVID-19 Pandemic, we are right at “Ground Zero” to identify unmet needs of our clients and customizing Business Process Services to address their needs.
We offer Business Process Services that are efficient, strategic, economical and deliver business outcomes beyond expectations. PACE brings the best of people and technology together to meet your business goals. Since 1994 we are delivering our commitment to drive efficiency, savings and growth, keeping pace with transforming technologies. Our flagship solutions & decades of domain expertise accelerates your digital transformation & efficiency with AI based platforms enhancing customer experience. We are adaptable and embrace change enabling us to be successful in complex environments and this is backed by our commitment to the highest ethical standards in everything we do.
READ MOREWe measure our success by the success of our clients, who are leaders in their respective industries and have outperformed their competitors by miles. For such eminent organizations, we handle these annual transactions.
Speed, scalability & flexibility are the key to business continuity
Leveraging access to the Best & Brightest across geographies by improving hiring strategies, complete digital hiring process and on-boarding. We are welcoming many new hires who will have the opportunity to collaborate alongside our valued and highly talented existing professionals.
Innovative and creative approach to engage and impart knowledge with effective toll gating on critical milestones.
Immediate virtual assistance on demand and deployment of smart monitoring tools to coach, review progress and plan retraining.
Optimized sampling, evaluation & adherence of compliance matrices with automated feedback tools with Call Recordings access.
We maintain operational excellence through collaborated tools and customized automated dashboards for driving efficiency, promoting competitive environment with gamification and real time monitoring.
Comprehensive compliance framework, role based physical & logical access control, multiple layer authentication, strong control mechanism to prevent breach and extensive monitoring to detect non-compliance.
Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.
Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.
Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.
Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.